When a vacancy opens,
We bring the right families to your door
The Tour Guarantee Program helps Senior Care Homes in Washington fill vacancies with families who match your care level, budget, and timeline — without placement fees or pressure to accept anyone.
No Placement Fees. No Monthly Payments. No Long-Term Obligations.
When a vacancy opens, we bring the right families to your door
The Tour Guarantee Program helps Adult Family Homes in Washington fill vacancies with families who match your care level, budget, and timeline without placement fees or pressure to accept anyone.
No Placement Fees. No Monthly Payments. No Long-Term Obligations.
When Rooms are empty, uncertainty is expensive
Most senior care homes rely on word of moth, random online leads or placement agencies when a vacancy opens. This type of guesswork opens up your business to risk and often leads to:
Inconsistent Demand
You spend time returning calls, answering questions, and holding space, only to learn the family wasn’t financially qualified, wasn’t ready to move, or was touring multiple homes with no urgency. The result is wasted time and empty beds.
High Fees, Little Control
Placement agencies decide which families you see and when. You pay large commissions when a resident moves in, without owning the relationship. When referrals slow down, so does your occupancy.
No Predictable System
Referrals are unpredictable, and vacancies don’t wait. Without a reliable flow of qualified tours, providers are forced to wait longer, discount rooms, or accept poor-fit residents just to stay full.
If you have a private-pay vacancy in your senior care home, we can help you fill it faster with less stress.
When rooms are empty, uncertainty is expensive
When occupancy means revenue for your senior care home, relying on agencies, callbacks, and guesswork puts your business at risk
Inconsistent Demand
You spend time returning calls, answering questions, and holding space, only to learn the family wasn’t financially qualified, wasn’t ready to move, or was touring multiple homes with no urgency. The result is wasted time and empty beds.
High Fees, Little Control
Placement agencies decide which families you see and when. You pay large commissions when a resident moves in, without owning the relationship. When referrals slow down, so does your occupancy.
No Predictable System
Referrals are unpredictable, and vacancies don’t wait. Without a reliable flow of qualified tours, providers are forced to wait longer, discount rooms, or accept poor-fit residents just to stay full.
If you have a private-pay vacancy in your senior care home, we can help you fill it faster with less stress.
Keep Your Home Full
The Tour Guarantee Program
We built a vacancy-fill system designed specifically for Senior Care Homes. Our job is to bring the right families to your door and let you decide.
Keep Your Home Full
Without Giving Up Control
Running a senior care home shouldn’t mean choosing between empty beds, monthly payments to a marketing company, or expensive placement fees. You deserve a predictable way to bring in qualified private-pay families and give them tours.
That's why we built the Tour Guarantee Program, a system that gives you clarity, consistency, and control as a senior care provider.
Great care alone doesn’t fill rooms. Systems do.
Direct Access To Verified Private-Pay Families
Tours Coordinated Around Your Availability and Criteria
No Commissions, No Monthly Salary, No Pressure
You Decide Who Tours, Who Moves In, And When
About the Tour Guarantee program
We find clients in your area, handle vetting, coordination, and scheduling so you only spend time with families who are ready, qualified, and actively touring.
Qualified Clients Only
Families Actively Touring
Real Timeline For Move-In
Private-Pay Funding Only
Care Level & Pricing Aligned
Tours Confirmed
Resident Fit Summary Before Every Tour
Tours Scheduled Around Your Availability
Preparation Checklist & Talking Points
Post-Tour Follow-Up Templates
Guaranteed Delivery
3 Tours in 30 Days Or We Work For Free
No Move-In or Placement fees
No Pressure to Accept Anyone
You Control Who Comes In
If we don’t deliver 3 qualified, attended private-pay tours within 30 days (assuming program requirements are met), we continue working to deliver at no additional cost until we do. If after 60 days we still haven’t delivered, you may request a refund. Clear. Fair. Risk-free.
The Tour Guarantee program
We find clients, handle family vetting, coordination, and scheduling so you only spend time with families who are ready, qualified, and actively touring.
Qualified Private-Pay Clients
Private-Pay Funding Only
Care Level & Pricing Aligned
Real Time To Move
Families Actively Touring
Actual Tours, Not Random Leads
3 Tours in 30 Days Or You Get A Refund
Clear Expectations, Real Results
We Screen For Resident Fit For Home
Faster Path To Touring And Moving-In
We Deliver, You Keep Your Home Full
Tours Scheduled Around Your Availability
No Move-In or Placement fees
No Pressure to Accept Anyone
You Control Who Comes In
We aim to remove the guess work senior care providers face and do one thing really well: attract, qualify, and deliver serious families in need of a senior care home, quickly.
This Is Not A Placement Agency
This Is A Vacancy Filling System
Placement agencies are paid only when a resident moves in — which means they’re incentivized to push placements.
The Tour Guarantee Program works differently.
We are paid to:
1.) Qualify Resident
2.) Protect Your Time
3.) Deliver Real, Qualified, Attended Tours
4.) Train and Improve Your Chances of New Resident Move-ins
We do this by:
1.) Confirming Fit & Availability - we confirm your care level, vacancy, rates, and tour availability.
2.) Activate the Tour System - we activate our local acquisition and qualification system for your home.
3.) Screen & Schedule - every client and family is vetted, confirmed, and scheduled by our team.
4.) You Host the Tour - you receive a resident summary, preparation guide, and tour training before the family visits your senior care home, as well as a post-tour follow-up template to increase chances of conversion.
That's it. You stay in control. You get the right tours. You choose who moves in.
If a tour doesn’t feel right, you say no — no pressure, no penalties, no move-in fees.
Serving Washington State
How The Program Works
First, we confirm your availability and service area to ensure we can confidently deliver qualified, private-pay tours. Once approved, you pay a one-time setup fee that covers all advertising and operational costs.
As part of the program, you receive complimentary on-site tour training for you and your staff, including a preparation guide before the tour, email templates for after, and a move-in checklist — everything needed for you to convert tours into new residents.
Then we do the heavy lifting. Our team launches outreach to private-pay families who are actively searching for care. Every inquiry is fully vetted, tours are scheduled on your availability, and attendance is confirmed so only serious families show up.
Our job is complete once three attended private-pay tours occur within 30 days of our program or you get a full refund. Your only role is to host the tours, use the provided resources, and choose who moves in.
Frequently Asked Questions
We know committing to a new program can feel like a big decision.
Especially in senior care, where empty rooms cost real money and past promises haven’t always delivered. Below are the most common questions providers ask us before getting started. If anything isn’t clear, you can always reach out and talk to a real person before making a decision.
How do I know these tours are actually qualified?
Every tour is pre-qualified and screened before it’s scheduled. That means the family is private-pay, aligned with your pricing, has care needs you can support, is actively looking to move, and confirms attendance ahead of time. If a family shows up unqualified or doesn’t attend, it does not count toward your guaranteed tours.
What if I only have one open room and don't need all three tours?
Most providers fill a vacancy within three tours, but the guarantee ensures you’re never forced to rush a decision or accept a poor fit. If your room fills before all tours are completed in the program, remaining qualified families are added to your waiting list at no additional cost. You can reach out to them at any time since you will have met them and have their information.
How is this different then a placement agency or a referral partner?
Placement agencies control the relationship, often steering families towards favored homes, and charge large fees after move-in. We are not incentivized for a particular family to move-in, we care about fit. We never take a percentage of rent or charge families for our services. You pay once for predictable tour volume in the next 30 days and retain full control over who tours, who moves in, and when.
How much time will this require from me and my staff?
Very little. We handle outreach, screening, qualification, scheduling, and tour confirmation. Your role is simply to be prepared and responsive for tours, share details on your home, and ensure you provide a wonderful experience to families touring. Providers don’t need more work, they need the right families showing up when a room is open, and that’s what this system is designed to deliver.
What if my availability or situation changes during the program?
That’s completely fine. If timelines shift or you need to reschedule tours, we adjust accordingly. You are never locked into a fixed schedule or forced to accept tours that no longer make sense. You stay in control of availability at all times.
What if I need more tours in the future?
Once you invest in the Tour Guarantee Program and we deliver you the promised three tours, you can request additional tours at any time for a flat fee for up to a year.
Frequently Asked Questions
We know committing to a new program can feel like a big decision.
Especially in senior care, where empty rooms cost real money and past marketing promises haven’t always delivered. we’re happy to answer every question upfront. Below are the most common questions providers ask before getting started. If anything isn’t clear, you can always reach out and talk to a real person before making a decision.
How do I know these tours are actually qualified?
Every tour is pre-qualified and screened before it’s scheduled. That means the family is private-pay, aligned with your pricing, has care needs you can support, is actively looking to move, and confirms attendance ahead of time. If a family shows up unqualified or doesn’t attend, it does not count toward your guaranteed tours.
What if I only have one open room and don't need all three tours?
Most providers fill a vacancy within three tours, but the guarantee ensures you’re never forced to rush a decision or accept a poor fit. If your room fills before all tours are completed in the program, remaining qualified families are added to your waiting list at no additional cost. You can reach out to them at any time since you will have met them and have their information.
How is this different then a placement agency or a referral partner?
Placement agencies control the relationship, often steer families towards favored homes, and charge large fees after move-in. This program gives families direct access to you, never takes a percentage of rent, and never influences their decision. You pay once for predictable tour volume and retain full control over who tours, who moves in, and when.
How much time with this require from me and my staff?
Very little. We handle outreach, screening, qualification, scheduling, and tour confirmation. Your role is simply to be available for tours and share the details on your home. Providers don’t need more work, they need the right families showing up when a room is open, and that’s what this system is designed to deliver.
What if my availability or situation changes during the program?
That’s completely fine. If timelines shift or you need to reschedule tours, we adjust accordingly. You are never locked into a fixed schedule or forced to accept tours that no longer make sense. You stay in control of availability at all times.
Have an Open Bed or One Coming Soon?
Check if your home qualifies for the Tour Guarantee Program in Washington State.
Apply To the Tour Guarantee Program
Answer a few quick questions and connect with a team member from Cascade Crest Group who will confirm your home details, availability, and zip code before anything launches. We verify demand and fit upfront and no tours are scheduled and no information is shared unless it makes sense for your home. There’s no obligation. If it’s a fit, we’ll walk you through the program and next steps. If not, we’ll tell you clearly and quickly.
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